Covid-19-information

Most important facts in summary:

New opening hours from October 18th::

Mon, Tue, Wed, Fri 10 am - 6 pm
Thu 10 am - 7 pm 

You can return your books at the return machine in the entrance area of the university during the opening hours of the university (Mon - Fri: 7 am - 6 pm, no appointment booking and no Corona test required).

Members of all universities in Berlin: entry to the library only after previous appointment booking. A current negative Corona test result is required (self-tests are not accepted). Alternatively, you may submit a certificate of recovery (positive PCR test result at least 28 days and no more than 6 months ago) or proof that your last required vaccination with an EU-approved vaccine was at least 14 days ago (cf. SARS-CoV-2 infection control regulation). The Corona testcenter in front of the university is open 7 am - 1.30 pm. Please bring a proof of affiliation with a Berlin university. Wearing a medical mask and compliance with hygiene and protective measures required.

Members without membership of a university in Berlin: No access to the library possible. Exceptions: children of parents belonging to a Berlin university and assistants accompanying members of a Berlin university. In both cases, an appointment booking is also required for the accompanying person.

Please come to the library only if you are in good health! Persons with symptoms that could be related to a COVID-19 disease may not be granted access to the library.

Due to the special challenges in complying with the several hygiene and protection measures, the library can only offer a limited range of services:

  • to return your books via the return machine in the entrance area during the opening hours from 7 am till 6 pm
  • borrowing of books at the self-check-machine
  • scanning of non-borrowable or other media
  • printing and scanning of documents
  • appointment booking for using workstations

Unfortunately, this is not possible at this time:

We will regularly review the effectiveness of all measures and, if necessary, adjust them in order to be able to offer additional services again in the future.

Take a look at our various new online servies:

- online registration
-  issue an Entlastungsvermerk for exmatriculation by e-mail bibliothek@ avoid-unrequested-mailsash-berlin.eu
- downloading of training material on how to use library and literature research
- individual online research advice

All information on the use of the library, offered services etc. can be found in the following FAQ.

FAQ on the use of the library

Below you will find answers to the most important questions regarding the limited use of the library. If your question couldn't be answered, please contact: bibliothek@ ash-berlin.eu.

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Mon - Wed, Fr: 10 am - 6 pm
Thu: 10 am - 7 pm

Entry only after previous appointment booking

You can return your books at the return machine in the entrance area of the university. The university opening hours are from 7 am till 6 pm.

Members of all universities in Berlin: Until further notice, the library can only be used by members of a university in Berlin. Please provide proof of membership of one of Berlin's universities to the gatekeeper without being asked. Students must show their student ID card. Employees of a university or college of higher education should present their identification document. In addition, due to the SARS-CoV-2 infection protection ordinance, each user must also fill out a slip of paper with the following data at the gatekeeper's office:  First and last name, university, type of university affiliation, e-mail address, telephone number, date and signature. 

Entry only after previous appointment booking.

See also: How many users may use the library at the same time? 

A current negative Corona test result is required (self-tests are not accepted). Alternatively, you may submit a certificate of recovery (positive PCR test result at least 28 days and no more than 6 months ago) or proof that your last required vaccination with an EU-approved vaccine was at least 14 days ago (cf. SARS-CoV-2 infection control regulation). The Corona testcenter in front of the university is open 7 am - 1.30 pm (more testcenters here).

Non-university members: Users who do not belong to a Berlin university are unfortunately not allowed to use the library during the restricted opening hours (Exceptions: children of parents belonging to a Berlin university and assistants accompanying members of a Berlin university. In both cases, an appointment booking is also required for the accompanying person.) It is therefore not possible to use and borrow books on site. Books that have already been borrowed can be returned at the automatic return machine in the entrance of the university or sent back by mail. 

See also: I'm not a meber of a university, what are my options?

A maximum of 40 users may be in the library at the same time. In order to ensure a controlled course of library use and thus the observance of appropriate hygiene measures, you must book an appointment for your visit to the library in advance. This is done via a booking system. You have the choice between an appointment for borrowing and short-term printing/scanning or for the use of a workstation. Please come individually to the date you have booked, not in groups. Please come no more than 5 minutes before your appointment, as this avoids overlapping with previous users. Every user who has booked an appointment exclusively for borrowing and short-term printing and scanning may stay in the library for 50 minutes. Users with a workstation booking are allowed to stay in the library according to the timeslots specified for them.

Please also observe the following additional rules of conduct:

  • Wearing of a medical mask required! Exception: users at a workplace
  • Only single use of the stairs and the elevator!
  • Observe any prescribed routes through barrier tapes!
  • Observe the adherence to defined paths inside and outside the library!

We ask you to note the following information when booking a visit appointment through our booking system:

  • You will not receive a confirmation e-mail about your booked appointment.
  • It is not necessary to fill out the comment area! If you have any questions, please send us an e-mail to bibliothek@ ash-berlin.eu
  • You can change your booked time afterwards, but only if you have a corresponding link sent to you by e-mail in the following window after saving for the first time. In this case you can view the data again and change the time.
  • If you want to change the weekday, please go to the desired weekday and book a new date.
  • You cannot delete your booked appointment on your own. If you are not able to keep an appointment, we do not need a cancellation. 

Every user who has booked an appointment exclusively for borrowing and short-term printing and scanning may stay in the library for 50 minutes. Users with a workstation booking are allowed to stay in the library according to the timeslots specified for them. In advance a visit appointment has to be booked via our booking system.

During this time you have the opportunity to take books from the shelf and borrow them. We ask you to prepare your research from home. You can order and scan final papers, as well as journal volumes from the magazine. Long-term use/work at workstations is only possible after booking an appropriate appointment and at the designated places.

The use of audio-visual media on site or consultations at the circulation desk are not possible. Please leave the university after you have borrowed your books from the library. A longer stay at the university is not permitted.

Access to the library is via the inner courtyard (after showing your university membership to the gatekeeper).
When waiting before and when entering the library, please pay attention to the markings to keep your distance and the attached signs.

To get to the Galarie / 1st floor of the library, please use the stairs (only one person at a time). To get from the Galarie / 1st floor to the ground floor, please use the elevator (only one person at a time).

For further rules of conduct, see also: What rules of hygiene and conduct do I have to observe as a user?

Please exit the library through the security gate (original entrance).

Contrary to the usual rule, bags/rucksacks may be taken along for the period of library use, since the lockers (neither inside nor outside the library) may not be used for hygienic reasons. For the transport of books you would like to borrow, please bring your own bags. Plastic bags are also available. The baskets otherwise available may not be used.

You will receive a surgical mask from us(if you have forgotten your mouth-nose protection**). Disinfectants are also available at the entrance to the library. Please wear a mask in the library.

*Starting from 06/14/2021 you need to present a current negative test result (not older than 24 hours) e.g. from a test center* with official certification in paper or digital form for access to the university (self-tests are not accepted). Alternatively, you may submit a certificate of recovery (positive PCR test result at least 28 days and no more than 6 months ago) or proof that your last required vaccination with an EU-approved vaccine was at least 14 days ago (cf. SARS-CoV-2 infection control regulation). 

*In addition to other test centers, you can also use the test center in front of the university free of charge from 06/14/2021.

** Starting from 01/19/2021, an surgical mask or a mask of the KN95 or FFP2 standard must be worn in public transport and stores. This also applies to the library. Access with a textile mask will not be allowed.

Equipment and surfaces used in any kind of user will be disinfected at regular intervals.

These and other hygiene measures have been developed in cooperation with the company physician, the occupational safety specialist, the colleague for occupational health management and other departments. In close cooperation with the university management, the library team has developed extensive measures to comply with legal regulations and to ensure the safety of all users and employees. We are particularly dependent on your support in implementing these measures!

We ask you to observe the following hygiene rules:

  • Please use a mouth and nose protector* while using the library. If you do not have one, the library provides disposable masks.
  • Please use gloves when picking out and borrowing books. The library provides disposable gloves (not made of latex).
  • Disinfectants are available at the entrance of the library.

* Starting from 01/19/2021, an OP mask or a mask of the KN95 or FFP2 standard must be worn in public transport and stores. This also applies to the library. Access with a textile mask will not be allowed.

Please observe the following rules of conduct:

  • Only single use of the stairs and the elevator
  • To get to the 1st  floor, please use the stairs. To get from the 1st floor to the ground floor, please use the elevator.
  • Only one user per shelf aisle
  • Observe the prescribed paths through barrier tapes (one-way street system).
  • In general, please observe the adherence to defined routes inside and outside the library.

It is not possible to use the reading room or the work/computer stations there. It is only possible to use the journals and books placed there.

There are no workstations available during the restricted library opening hours. Please use your visit to the library exclusively for borrowing books.

Exception: University members (not ASH) who use the library on site may use the electronic resources of the library (e-books, e-journals, databases) at the research computers at the end of the ground floor and in the gallery during their visit. Access from home is not possible for non-ASH members.

Printing and scanning is possible in the reading room at two labelled computers at the moment.

In the reading room and at the signature WI-S you will find one book scanner each, which you can use and store the scans directly on a USB stick.

At present, a library card for university members is only issued online.
See also: Apply for a library Card / Activate Campuscard.

Before you want to borrow books at the library:

  • first apply for a library card online
  • book a visit appointment
  • pick up your user card at the library.

On-site registration is only possible in exceptional cases.

Registration of non-university members is currently not possible.

You can pick up your library card at the lending desk.

In order for us to assign you, please show us your student ID. You then have to sign your library card and our basic data protection regulations. Please put the data protection ordinance in the basket provided. Please do not give us the signed slip of paper so that the hygiene measures can be observed. 

Books that you would like to borrow should be booked independently via the self-service check-out.
Users with special loan periods must borrow the books at the loan desk.

Books can only be returned via the return machine in the entrance of the university or by mail. The books are regularly taken out of the machine by the library staff and put away after the necessary hygiene measures have been observed.

It is possible to order and use journal volumes, theses and magazine books from the magazine. Please order the corresponding journal volumes, theses and magazine books via your OPAC account one day before your visit. There are currently no workstations available. 

Books that you have reserved can be picked up at the lending desk on the day you visit the library.

Fees can currently only be paid by bank transfer. The account details of the library can be found on our contact page.

ASH students who require an Entlastungsvermerk should contact the library by email: bibliothek@ ash-berlin.eu
 If there are no borrowed books and/or fees in your user account, we will send the Entlastungsvermerk by email to the examination/registration office upon request.

If you have returned books that are still on loan at the return machine, you do not need to come back to the library again to receive the Entlastungsvermerk.

It is sufficient if you send us an e-mail. If you still have outstanding fees, proceed as described under : How do I pay my fees?

Due to corona-related restrictions in library operations, the library offers individual one-hour online research consultations for members of the ASH's university staff, for individuals and with special consideration of their topic.

More information

The library can offer online training via zoom for members of the ASH on the following topics:

- Library introduction and OPAC training
- Introduction to systematic literature research
- Introduction to the literature management program "Citavi

The online training courses can be booked by teachers via e-mail to schulungen.bibliothek@ avoid-unrequested-mails ash-berlin.eu
 An appointment will be arranged. The duration of the online trainings depends on the type of training and the previous content agreements with the instructors.

Attention: due to the changed work situations the offer and the implementation of the training courses may be more limited than usual.

Since the health of users and employees should be guaranteed by as little contact as possible, the following services cannot be offered at the moment:

  • detailed advice on various topics/inquiries at the lending desk and explanations of OPAC functionalities. In such cases please contact us by mail: bibliothek@ avoid-unrequested-mails ash-berlin.euor have a look at our training materials.
  • Use of the audio-visual media on site. Normally you can use and view videos and DVDs on site, as it is not possible to borrow them. Unfortunately, at the moment it is not possible to use these media on site.
  • Guided tours through the library.

Non-university members who do not belong to a Berlin university are unfortunately not allowed to use the library during the restricted opening hours. It is therefore not possible to use and borrow books on site. Books that have already been borrowed can be returned at the automatic return machine in the entrance of the university or sent back by mail.

If you already have a library card from the ASH library, we can find the required media for you in urgent cases.  Please send us an e-mail bibliothek@ ash-berlin.euwith the following information: the required books with their respective signatures, as well as the date and time of pick-up. 

Please limit the number of books to a maximum of 10 books. 

The books will be added to your account and stored for pickup at the gatehouse. 

Normally you have to present books that have reached their maximum renewal date in the library and then you can borrow them again (provided they are not reserved). Due to Corona this regulation is currently suspended. When your maximum extension has been reached, we can renew the books again on your request by phone or by mail. The condition is still that the books in question have not been reserved by another user.